About Health Pointe Direct Complete Plan

Health Pointe of NY, LLC., is committed to providing compassionate, high quality, and person-centered care, and to embracing and celebrating the rich dimensions of diversity contained within each individual. Our organizational values of integrity, caring, diversity, and creativity are embedded in every employee and are woven into every aspect of the care we provide.

Health Pointe of NY has in-depth knowledge of the special needs of frail, elderly and disabled individuals with complex and costly medical, behavioral, cognitive, functional and social issues, and is committed to the provision of quality, affordable, person-centered care for vulnerable populations.

Health Pointe of NY’s approach is well-coordinated, comprehensive and holistic; assigning every I-SNP member a Nurse Practitioner (NP) that will be the Case Manager for the member. NPs work in conjunction with the SNF-based Interdisciplinary Care Team (ICT), and are the central link for care integration.

Contact Us:

Toll-Free: 1.844.269.3442 

TTY: 711

Mailing Address:

Health Pointe of New York

810 Seventh Avenue - Suite 801

New York, New York 10019

Please contact our Member Services number at 1-844-269-3442 for additional information. (TTY users should call 711.) From October 1 to March 31, we are open 7 days a week, from 8 a.m. to 8 p.m. EST. From April 1 to September 30, we are open Monday through Friday, from 8 a.m. to 8 p.m. EST.

We do not discriminate, exclude people, or treat them differently on the basis of race, color, national origin, sex, gender identity, age or disability in our health programs and activities.

ATENCION: Si habla español, tiene a su diposicion servicios gratuitos de assistencia linguistica. Llame a 1.844.269.3442 / TTY: 711

Health Pointe of New York is an HMO I-SNP with a Medicare Contract. Enrollment in Health Pointe of New York depends on contract renewal.

CMS Material ID: H1722_HPweb2019 | Last updated 01/17/2020

Health Pointe of New York COVID-19 Statement – H1711

Health Pointe of New York is closely monitoring the COVID-19 (Coronavirus) outbreak.

Click on the following links for the most up-to-date information from NYC.gov and The New York State Department of Health websites.

If you have any questions, please call Member Services at 844-269-3442.