Member Information

Direct Complete Plan (H5989)

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Back to Health Pointe Direct Complete Plan

Welcome to the Members section of our website. Here, you will find the information you need to manage your healthcare benefits. Please click on the link below to access the materials available to you as a member of our plan.

PLAN INFORMATION

Annual Notice of Change (ANOC)

Summary of Benefits (SB)

Evidence of Coverage (EOC)

Formulario

Low Income Subsidy (LIS) Premium Table

Pharmacy Network

Directorio de Farmacias 

Multi-Language Interpreter Services

Inserto en varios idiomas

Medicare Plan Ratings

Medicare Plan Ratings

We are here to help. Call us at 1-888-201-4342, Monday-Friday, 8 a.m. to 8 p.m. EST. TTY users should call 711.

You may also request a callback by filling in the form below.

CLICK ON THE LINKS BELOW TO ACCESS THE FILES AND INFORMATION AVAILABLE TO YOU AS A MEMBER OF OUR PLAN.

Contáctenos:

Toll-Free: 1.888.201.4342 

TTY: 711

Dirección de envio:

Health Pointe of New York

810 Seventh Avenue - Suite 801

New York, New York 10019

Por favor contacte a nuestro Servicios a los miembros número en 1-888-201-4342 para informacion adicional. (TTY users should call 711.) Del 1 de octubre al 31 de marzo, estamos abiertos los 7 días de la semana, de 8 a.m. a 8 p.m. EST. Del 1 de abril al 30 de septiembre, estamos abiertos de lunes a viernes, de 8 a.m. a 8 p.m. EST.

No discriminamos, excluimos a las personas ni las tratamos de manera diferente por motivos de raza, color, nacionalidad, sexo, identidad de género, edad o discapacidad en nuestros programas y actividades de salud.

ATENCION: Si habla español, tiene a su diposicion servicios gratuitos de assistencia linguistica. Llame a 1.888.201.4342 / TTY: 711

Health Pointe Direct Complete Plan (HMO SNP) es un plan de salud con un contrato de Medicare. La inscripción en Health Pointe HMO SNP depende de la renovación del contrato.

CMS Material ID: H5989_HPweb2019 | Last updated 12/10/2019

Health Pointe of New York COVID-19 Statement – H1711

Health Pointe of New York is closely monitoring the COVID-19 (Coronavirus) outbreak.

Click on the following links for the most up-to-date information from NYC.gov y The New York State Department of Health websites.

If you have any questions, please call Member Services at 844-269-3442.

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