More Care. Better Care.

Because your care matters.

Care and Support

When you need it most.


About the Plan

Our plan is specially designed for Medicare beneficiaries living in one of our participating nursing facilities with complex care needs.

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Know your benefits

Our plan provides all of the benefits of Original Medicare, plus a dedicated clinical team, Part D prescription drug coverage, and more.

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Are you Eligible?

You may be eligible to enroll in this special needs plan if you currently reside in one of our participating nursing home facilities.

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Enroll Now

New Health Pointe Direct members receive a medical assessment, an onsite nurse-practitioner-led care team, and a personalized care plan.

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About Us

Health Pointe of New York is a new Medicare Advantage HMO ISNP plan for individuals enrolled in Medicare who reside in our long-term care facilities. Our service area includes: New York, Bronx, Kings, Queens, Nassau and Westchester Counties.

In partnership with your local care team, Health Pointe provides better, more coordinated care that keeps our members healthier. Learn more…

Access Member Documents

Access Provider Documents

Non-Discrimination Notice and Multi-Language Insert

Multi-Language Insert

Non-Discrimination Notice

Group of young doctor during home visit senior people

Contact Us:

Toll-Free: 1.844.269.3442 

TTY: 711

Mailing Address:

Health Pointe of New York

810 Seventh Avenue - Suite 801

New York, New York 10019

Please contact our Member Services number at 1-844-269-3442 for additional information. (TTY users should call 711.) From October 1 to March 31, we are open 7 days a week, from 8 a.m. to 8 p.m. EST. From April 1 to September 30, we are open Monday through Friday, from 8 a.m. to 8 p.m. EST.

We do not discriminate, exclude people, or treat them differently on the basis of race, color, national origin, sex, gender identity, age or disability in our health programs and activities.

ATENCION: Si habla español, tiene a su diposicion servicios gratuitos de assistencia linguistica. Llame a 1.844.269.3442 / TTY: 711

Health Pointe Direct Complete Plan (HMO SNP) is a Health Plan with a Medicare Contract. Enrollment in Health Pointe HMO SNP depends on contract renewal.

CMS Material ID: H1722_HPweb2019 | Last updated 10/01/2019

Health Pointe of New York COVID-19 Statement – H1711

Health Pointe of New York is closely monitoring the COVID-19 (Coronavirus) outbreak.

Click on the following links for the most up-to-date information from NYC.gov and The New York State Department of Health websites.

If you have any questions, please call Member Services at 844-269-3442.

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