Member Information

Direct Complete Plan (H5989)

Back to Health Pointe Direct Complete Plan

Welcome to the Members section of our website. Here, you will find the information you need to manage your healthcare benefits. Please click on the link below to access the materials available to you as a member of our plan.

PLAN INFORMATION

Annual Notice of Change (ANOC)

Summary of Benefits (SB)

Evidence of Coverage (EOC)

Formulary

Low Income Subsidy (LIS) Premium Table

Pharmacy Network

Pharmacy Directory 

Multi-Language Interpreter Services

Multi-Language Insert

Medicare Plan Ratings

Medicare Plan Ratings

We are here to help. Call us at 1-888-201-4342, Monday-Friday, 8 a.m. to 8 p.m. EST. TTY users should call 711.

You may also request a callback by filling in the form below.

CLICK ON THE LINKS BELOW TO ACCESS THE FILES AND INFORMATION AVAILABLE TO YOU AS A MEMBER OF OUR PLAN.

Contact Us:

Toll-Free: 1.888.201.4342 

TTY: 711

Mailing Address:

Health Pointe of New York

810 Seventh Avenue – Suite 801

New York, New York 10019

Please contact our Member Services number at 1-888-201-4342 for additional information. (TTY users should call 711.) From October 1 to March 31, we are open 7 days a week, from 8 a.m. to 8 p.m. EST. From April 1 to September 30, we are open Monday through Friday, from 8 a.m. to 8 p.m. EST.

We do not discriminate, exclude people, or treat them differently on the basis of race, color, national origin, sex, gender identity, age or disability in our health programs and activities.

ATENCION: Si habla español, tiene a su diposicion servicios gratuitos de assistencia linguistica. Llame a 1.888.201.4342 / TTY: 711

Health Pointe Direct Complete Plan (HMO SNP) is a Health Plan with a Medicare Contract. Enrollment in Health Pointe HMO SNP depends on contract renewal.

CMS Material ID: H5989_HPweb2019 | Last updated 12/10/2019

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