Thank You for being a Member of Health Pointe Direct Complete Plan
Member Resources provides you with the tools, information and resources to help you get the most out of your Health Pointe Direct Complete Plan (HMO I-SNP) benefits and coverage and much more.
Our goal is to keep you healthy and prevent unnecessary and disruptive trips to the emergency department or hospital. We’ll work closely with the skilled nursing facility staff, you and your family to make sure that you are an active participant and decision maker in your care.
Your Plan's Benefits
Health Pointe Direct Complete Plan (HMO I-SNP) covers all of the benefits of your original Medicare, plus provides a devoted Personal Health Team, Part D prescription drug coverage, and other additional healthcare benefits. Below is a description of some of the benefits offered by the plan:
Please contact our Member Services number at 1-844-269-3442 for additional information. (TTY users should call 711.) From October 1 to March 31, we are open 7 days a week, from 8 a.m. to 8 p.m. EST. From April 1 to September 30, we are open Monday through Friday, from 8 a.m. to 8 p.m. EST.
We do not discriminate, exclude people, or treat them differently on the basis of race, color, national origin, sex, gender identity, age or disability in our health programs and activities.
ATENCION: Si habla español, tiene a su diposicion servicios gratuitos de assistencia linguistica. Llame a 1.844.269.3442 / TTY: 711
Health Pointe of New York is an HMO I-SNP with a Medicare Contract. Enrollment in Health Pointe of New York depends on contract renewal.
CMS Material ID: H1722_HPweb2019 | Last updated 01/17/2020