Thank You for being a Member of Health Pointe Direct Complete Plan

Member Resources provides you with the tools, information and resources to help you get the most out of your Health Pointe Direct Complete Plan (HMO I-SNP) benefits and coverage and much more.

Our goal is to keep you healthy and prevent unnecessary and disruptive trips to the emergency department or hospital. We’ll work closely with the skilled nursing facility staff, you and your family to make sure that you are an active participant and decision maker in your care.

Your Plan's Benefits

Health Pointe Direct Complete Plan (HMO I-SNP) covers all of the benefits of your original Medicare, plus provides a devoted Personal Health Team, Part D prescription drug coverage, and other additional healthcare benefits. Below is a description of some of the benefits offered by the plan:

  • Plan Premium $0
  • In-Network Deductible $185/year
  • Part D Prescription Drugs Deductible $415/year
  • Part D Premium $39.30
  • Primary Care Physician visit $0 Copay – You Pay Nothing
  • Routine Foot Care 20% coinsurance – May require prior authorization
  • Hearing 20% coinsurance of the Medicare approved amount for covered exams. Part B deductible applies.
  • Occupational and physical therapy, and speech-language pathology 20% coinsurance for occupational and physical therapy, as well as speech-language pathology
  • Vision $0 Copay – You Pay Nothing for a routine  eye exam and glaucoma test every year. Plan pays up to $350 for eyewear every two years
  • Dental 20% coinsurance – Dental services approved by Medicare during the contract year will be covered
  • Diabetic supplies You pay 20% for diabetic supplies
  • Skilled Nursing $0 Copay for days 1-20, $170.50 coinsurance per day for day 21-100 in a Skilled Nursing Facility (SNF)
  • Enhanced Part D $0 Deductible. Tier 1: $5.75, Tier 2: You pay 25% of cost
  • In-Network Maximum Out-of-Pocket Amount (per year) $6,700.00

Click here (PDF) if you would like to see the complete summary of benefits for the Health Pointe Direct Complete Plan.

Access Member Documents

Access Members Information

Contact Us:

Toll-Free: 1.844.269.3442 

TTY: 711

Mailing Address:

Health Pointe of New York

810 Seventh Avenue - Suite 801

New York, New York 10019

Please contact our Member Services number at 1-844-269-3442 for additional information. (TTY users should call 711.) From October 1 to March 31, we are open 7 days a week, from 8 a.m. to 8 p.m. EST. From April 1 to September 30, we are open Monday through Friday, from 8 a.m. to 8 p.m. EST.

We do not discriminate, exclude people, or treat them differently on the basis of race, color, national origin, sex, gender identity, age or disability in our health programs and activities.

ATENCION: Si habla español, tiene a su diposicion servicios gratuitos de assistencia linguistica. Llame a 1.844.269.3442 / TTY: 711

Health Pointe of New York is an HMO I-SNP with a Medicare Contract. Enrollment in Health Pointe of New York depends on contract renewal.

CMS Material ID: H1722_HPweb2019 | Last updated 01/17/2020

Health Pointe of New York COVID-19 Statement – H1711

Health Pointe of New York is closely monitoring the COVID-19 (Coronavirus) outbreak.

Click on the following links for the most up-to-date information from and The New York State Department of Health websites.

If you have any questions, please call Member Services at 844-269-3442.